Privacy is committed to respecting and protecting your privacy, in accordance with any applicable legislation on the protection of personal data and in particular with regard to EU Regulation No. 2016/679 (GDPR), in force since this 25 May 2018.

1. Information collected and its use

We collect, on our website, your personal data which are managed by our company and kept during your visit to our website, whether it be when you create a current account, subscribe to our newsletter or contact our company. 

The only data we process is the data you provide when you use our services or when you contact us: 

- Your e-mail address, telephone number, surname, first name, delivery/billing address, VAT number if applicable, when you make a purchase or create a customer account; 

- Your e-mail address when you communicate with us by e-mail; 

- Any information you have voluntarily given us (e.g. in the context of information surveys and/or registrations on our site). 

- Your IP address when you visit our website. 

We will only process your data for the purposes set out in this privacy policy. This includes, in the first instance, the use of your data for the processing of your order (from registration to delivery), but also for the communication of our promotional offers, recommendations of products that may be of interest to you or for the improvement, accessibility and efficiency of our website. 


2. The use of cookies

A cookie is a file sent by a web server, which is stored on your computer's hard drive, keeps track of the website visited and contains certain information about that visit. We use cookies to save your preferences and subsequently offer you products that may be of interest to you. Among other things, we use Google Analytics, which records information about how visitors use our Magento2 website: IP address, details of visits to our website and from which website visitors arrived at The information is sent to Google and is processed anonymously to produce analyses that are only intended for our company. You can consult Google's privacy policy on its website referring to this (see 


3. Transfer of your data

We do not sell or rent your personal data to third parties. 

We only share this information with our third party service providers, who are involved in, for example, processing your order, delivering your product, processing payments or maintaining our website. 

These service providers only have access to personal information that is necessary to perform their services and are not permitted to use it for any other purpose. 


4. Protection and storage of personal information protects the security of your personal information when it is communicated by using encryption technologies that are recognised as industry standards within the IT sector when we transfer and receive your data on our site. We also comply with the Payment Card Industry's security standards when processing payment card data. 

We advise you to protect yourself against unauthorised access to your password and to your computers, devices and applications (e.g. log off after each use) as we cannot be held responsible for any fraudulent use of your data by a third party. 


We retain your personal information for as long as is necessary to fulfil the relevant purposes as described in this privacy policy or for as long as is necessary to fulfil legal obligations (e.g. tax or accounting obligations). For example, we retain your transaction history so that you can view your previous orders (and re-order if you wish) and your delivery/billing addresses. 


5. Your rights

You may request the communication of your personal data and, if necessary, have them corrected, completed, updated, deleted or request a restriction of their processing. 

If you have any questions about your rights or the processing of your personal data, please do not hesitate to contact us by e-mail:

In case of dispute regarding the processing of your personal information, you can contact the Data Protection Authority, Rue de la Presse, 35, 1000 Brussels (Belgium). 


6. Changes to this privacy policy

As we continue to develop our website and applications to improve our service to you, changes to this privacy policy may be necessary. We therefore recommend that you review this Privacy Policy from time to time.

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